Privacy Policy
Effective Date: 3 January 2025
At Sarsorti B.V., we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information in order to provide and improve our services to you:
Personal Information: When you interact with us (e.g., by signing up for our newsletter or contacting us via our MetForm contact form), we may collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
Usage Data: We collect information on how our website is accessed and used, which may include your IP address, browser type, pages visited, and the time spent on those pages.
Cookies: We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files that are placed on your device when you visit our website. They help us analyse web traffic, improve the website experience, and personalize content.
Cookie Consent: By using our website, you consent to the use of cookies as outlined in this policy. You can manage your cookie preferences via the Cookie Consent banner that appears when you first visit our site.
Google Analytics: We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to track website activity, which helps us analyse and improve our website’s performance. The information collected is anonymous and used only for statistical purposes. For more details, you can read Google’s Privacy Policy.
2. How We Use Your Information
We use your information in the following ways:
To provide and maintain our services.
To communicate with you regarding orders, inquiries, or updates.
To send promotional emails, newsletters, or market updates (only if you have opted-in through MetForm subscribe).
To improve our website functionality and user experience.
To comply with legal obligations and protect against fraud.
3. Data Sharing
We may share your personal information with trusted third-party service providers to fulfill orders, manage our customer relationship management system, and handle payments. These third-party providers include:
HubSpot: We use HubSpot Forms for the onboarding process (including KYC). When you submit your personal details through HubSpot Forms, your data is processed and stored by HubSpot in accordance with their privacy policy. You can review HubSpot’s Privacy Policy here.
MetForm: We use MetForm for contact form on our website. The data you provide via these forms is used solely for communication purposes and is stored within our systems for customer service and follow-up.
Payment Processors: We work with trusted third-party payment processors for handling your transactions securely. These processors are subject to their own privacy policies. We do not store sensitive payment information on our servers.
Accounting Software: Our accounting software is integrated with our payment systems to manage payments, invoicing, and financial records. This software processes necessary transaction data for billing and accounting purposes, and is subject to its own terms of service and privacy practices.
We do not sell or rent your personal information to third parties. We only share your data with trusted providers for the purpose of fulfilling our services to you.
4. Data Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal data, subject to legal requirements.
Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email.
To exercise these rights, please contact us at team@sarsorti.com
6. International Transfers
Your data may be transferred to and maintained on servers located outside your country. By using our website, you consent to the transfer of your information to countries that may have different data protection laws.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites before sharing any personal information.
8. Updates to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of the policy. We encourage you to periodically review this policy for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Sarsorti B.V.
team@sarsorti.com
